How do I manage the inquiry page?
💡To easily manage your inquiries, you can use various features to filter, sort, and group them. This gives you better oversight and makes it easier to focus on what is most important.
Filter Inquiries
Use the filtering options to display only the inquiries that are relevant to you. You can filter by department or user, and set your criteria to quickly find the information you need.
Sort Inquiries
You can change how your inquiries are sorted. The default setting is to sort them by when they were answered, but you can also choose to sort by the title of the shift, when the inquiry was sent, or the start time of the shift. This allows you to customize the view to suit your needs and work more efficiently.
Group Inquiries
To get a better overview, you can group your inquiries. For example, you can group them by customer, making it easy to see all inquiries related to a specific customer. You can also create subgroups to refine the level of detail.
Select and Manage Multiple Inquiries
It is quick and easy to select and manage multiple inquiries at the same time. With the blue context menu, you gain quick access to the most common actions, which helps save time.
Save and Manage Your Views
To facilitate your work, you can save your filter settings in separate tabs by clicking on ➕ next to No filters. This way, you can quickly switch between different ways to view the inquiries with a click. If you make changes, you can also reset the settings for each tab if needed.